Twenty-one client transformations across manufacturing, architecture & interiors, AI in production, and ERP. Filter by industry or by pod that delivered the engagement. Names available on request — anonymized here for client confidentiality.
North Star revealed the next zero was a category-position bet, not an operational one. KPI tree, weekly rhythm, AI-augmented quotation cycle. Compounding from year one.
"We had stagnated growth for three years before we hired SMB Catalyst. Since then we are growing at 35% YoY."— Mihir, Managing Director
Pan-India distribution, then a JV with 100% employee retention. Twelve-year partnership.
Five zones. 35 territories. Natural-language queries (14 tools per question), dynamic dashboards, anomaly detection live in production.
KPI tree, weekly rhythm, AI-augmented quotation cycle. Compounding from year one.
Read full case →Five-year strategic plan plus continuous-improvement culture across shop floor and commercial team.
CRM and sales-MIS for trading and operations, lean tools, tightened receivables. CCC down 18 days.
Structured S&OP. MIRS for sales and operations. KPI tracking across both functions.
Strategic alignment, facility setup, talent management. Process and managerial controls from day one.
Supply-chain traceability, customer-loyalty program, FIFO inventory discipline. Stock obsolescence solved.
Branding and marketing engine, CRM and customer-support stack, new-product pipeline strategically built.
Dealer productivity, architect-specifier tracking, SKU rationalization. Now a recognized category leader.
"The impact of SMB is immense. I can vouch they will create an impact with any client they work with."— Falgun, Partner
2X sales in 3 years, 1.5X JV revenue multiple, 100% employee retention through transition.
Read full case →Process optimization across sales motion and working capital management. Discipline without sacrifice.
Financial controls, milestone tracking, real-time profitability monitoring. S&M overhead -22%.
Diagnostic showed organization needed realignment first — accountability, KPI rhythm, cost discipline.
CRM, customer-support desk, sales-MIS rhythm with tier-2/3 expansion. OTIF 97%.
Region- and category-wise sales plan, organization structure, sales-MIS rhythm. CAGR 31% YoY.
Build the case for retail expansion across multiple Indian cities, with the technology and process spine to support it.
Natural-language queries, dynamic dashboards, procurement intelligence to taluka level, anomaly detection on 9 rules.
Read full case →Hybrid local-cloud vision pipeline. Unstructured PDF parsing, metadata enrichment, cloud only on low-confidence.
All modules go-live in one go. Branch accounting with territory cost centres. Custom blending MRP and traceability.
30+ years, 10 countries, 120+ ERP users. QR-coded QC automation app live; mother batch genealogy enforced.
Read full case →Operational, trading and holding entities consolidated from a confusing mix of Tally, Navision, LPDnD, SPICE, Zoho.
Oil & Gas, Food & Dairy, Defence & Aerospace. Stack of in-house ERP, Galaxy, Soham, Zoho, Excel — replaced by one ERPNext architecture.
Plus three more ERPNext go-lives across Government Contracting (mid-day-meal distribution), Non-Profit Project Management, and a Luxury Accessories & Furniture retail chain across Delhi, Mumbai and Bangalore. Forty-plus go-lives total.
The story of your business is the only one we care about. Let's start writing the next chapter.